Q: How long until my carpet dries after steam cleaning?
A: If the carpet is made entirely from wool fibres, then it will take around 4 hours to dry. For rugs made from synthetic threads or blends, it would take approximately 2 hours.
Q: How often should I have my carpets professionally cleaned?
A: This depends entirely on the amount of foot traffic your carpets are getting. Whether the textile flooring is treated with a stain protection product is also making a difference. We at Keen Clean recommend deep carpet cleaning at least once every six months for regularly used home carpets, rugs, and other textile floorings.
Q: What happens if my carpet is damaged?
A: Although this hardly ever happens, accidents could occur, even when experienced technicians handle the carpet cleaning. Luckily, we at Keen Clean are insured so we can compensate you adequately if something doesn’t go by the plan.
Q: What is the area coverage of Keen Clean in London?
A: Keen Clean provides the best Carpet Cleaning service throughout Central and Greater London (the M25 ring): Harrow, Bromley, Clapham, Streatham, Tooting, Croydon, Barnes, Kilburn, Wandsworth, Chiswick, Battersea, Lewisham, Highgate, Mill Hill, Barnet, Blackheath, Mitcham, Brockley, Marylebone, Morden, Cricklewood, Earlsfield, Brentford, Notting Hill, Putney, Twickenham, Camden, Earls court, Sutton, Hanwell, Wimbledon,Acton, Maida Vale, Woking, Watford, Hackney, Fulham, Ilford, Finchley, Burgess Hill, Southwark, Crawley, Highbury, Greenwich, Stockwell, Mayfair, Stratford, Islington, Enfield, Hammersmith, Kensington, Balham, Kingston upon Thames, Romford, Hounslow, Barking, Canary Wharf, Shepherd’s Bush, the Southfields, Wembley and Drayton, are just some of the areas we serve.
Q: What is your availability?
A: We work 7 days a week, and we can provide you with our cleaning services on bank holidays too. We can even arrange an evening appointment for your convenience. Keen Clean provides service throughout Central, East, North-East, North, North-West, West, South-West, South, and South-East London.
Q: Do you move furniture?
A: Professional deep carpet cleaning usually requires only one cleaner. Our technician would be able to move light furniture to clear the working area as long as this doesn’t create any risk of injury, accidents, or damage to the carpets and furniture.
Q: What kind of detergents do you use?
A: At Keen Clean, we utilise only non-toxic cleaning products. These detergents have proven to deliver powerful cleaning results while being safe for people and pet animals. And considering your safety, we would like to remind you to avoid stepping on the cleaned carpets before they dry completely, to prevent accidents and injuries.
Q: Is your staff insured and reliable?
A: Yes. All members of the Keen Clean’s team are vetted and insured professionals. The technicians have extensive professional training and can present documents certifying their acquired skills. Our cleaners wear branded uniforms and can show personal and company IDs upon request.